During the Black Friday and Cyber Monday holiday season, traffic to shopping sites can increase by up to 137%, which allows businesses to make nearly 20% of annual sales in just a few days. The …
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What Is Digital Transformation in Retail and Why Focus on Customer Experience
Covid-19 has greatly affected non-food retailers: there are hygienic restrictions, lots of brick-and-mortar shops have been closed, and the number of walk-in customers is below average. In this situation, offline retail stores are facing the …
Continue readingHow Enhanced CX Can Boost 11 Business Metrics
New Report By Uploadcare In online retail, a positive customer experience is everything—that’s a fact no one would question. But what does that really mean? In this report, we’ve decided to break down this broad …
Continue readingMicrosegmenting, Contextual Personalization and Other Ecommerce Insights
How do you create a more relevant shopping experience? What type of advertising is the most appealing to customers? Why would someone need to combine social media and ecommerce? Read this digest to find the …
Continue readingHow Retailers Can Accelerate Their Digital Transformation Projects
Starting small with digitalization in retail before embarking on high-cost investments. Online shopping is setting new records. In 2019, worldwide ecommerce sales generated $3.53 trillion. Online retail revenues were projected to reach $4.2 trillion in …
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