SLA Update: Maintenance Window

upload api, rest api, cdn api, storage, javascript api December 28, 2018

We updated our Service Level Agreement (SLA) and added Maintenance Window. The agreement now includes the "Scheduled Maintenance" term.

This means we will not include possible downtimes within scheduled maintenance in our Monthly Uptime Percentage (MUP) calculations.

We will inform you about scheduled maintenance and possible consequential downtimes. In every message regarding scheduled maintenance, we will provide a description of what operations we will perform and which systems may be affected.

Indeed, we strive to minimize possible downtimes at all times.

Backup procedure change

storage, upload api, rest api March 16, 2017

Since March, we've changed our file backup mechanics. On a daily basis, we used to check your backup bucket and copy all the stored files that were missing. From now on, files only go to your backup once. And that's when they get stored. In the first case, files you've deleted could reappear. Currently, deleted files won't be restored automatically. However, you can always contact us to restore stuff you accidentally deleted.

Since we're no longer listing through your buckets, the number of respective requests lowers: your backup procedure gets much faster and cost effective.

Support all regions for S3 buckets

storage, rest api, upload api October 19, 2016

For a good while, there was a limitation on which S3 buckets could be used for backup and as custom storage with Uploadcare. We're happy to announce Uploadcare now supports all the AWS regions (including Frankfurt, Seoul, and Mumbai).

If you're interested in the details, the problem was with AWS signature version 4.

Cookies on Uploadcare

We have placed cookies on your device to improve your experience.  Learn more about how this site works and our compliances