Enhanced security for trial accounts

We’ve implemented enhanced security measures for trial accounts to provide a safer environment while you explore Uploadcare’s features. These measures help protect both our platform and your applications from potentially malicious files.

File type restrictions for trial accounts

Trial accounts now have restrictions on uploading certain file types that could pose security risks. This change ensures that you can safely evaluate our service while maintaining platform security.

Affected file types

Trial accounts are restricted from uploading executable, system-related, and potentially unsafe file types during the trial period.

Safe file types available

Trial accounts have full access to all common file types for web development, content creation, and document management, including:

  • Images: All standard formats (JPEG, PNG, GIF, WebP, SVG, etc.)
  • Videos: All popular formats (MP4, WebM, MOV, AVI, etc.)
  • Audio: All standard formats (MP3, WAV, FLAC, OGG, etc.)
  • Documents: PDFs, Office documents, text files, etc.
  • Fonts: TTF, OTF, WOFF, WOFF2, etc.

What this means for you

During your trial

  • You can upload and work with all file types commonly used in web development and content creation
  • All core Uploadcare features remain fully available for supported file types

After upgrading to a paid plan

  • All file type restrictions are automatically removed
  • You gain access to upload any file type supported by our platform
  • Your existing files and configurations remain unchanged

Technical implementation

  • For developers integrating with our API the change is transparent and doesn’t require changes to your integration code.
  • Attempts to upload restricted file types will result in a fileTypeForbiddenError error in Upload API.
  • Malware protection works independently of the file type restrictions and is not affected by this change.