United States national security requests for user information
A variety of laws allow government agencies around the world to request user information for civil, administrative, criminal, and national security purposes. We separately report requests from US authorities using national security laws because these laws restrict how much information companies like us are allowed to share, and when we are allowed to share it. In cases of national security, the US government can use the Foreign Intelligence Surveillance Act (FISA) to request non-content and content information, and use National Security Letters (NSLs) to request limited information about a user’s identity.
Non-content requests under FISA — 0 (A FISA request can include non-content metadata—for example, the "from" and "to" fields in an email header and the IP addresses associated with a particular account).
Content requests under FISA — 0 (A FISA request can include a demand for a user’s content).
Requests made via National Security Letters (NSL) — 0 (Using a NSL, the FBI can seek "the name, address, length of service, and local and long distance toll billing records" of a subscriber to a wire or electronic communications service. The FBI can't use NSLs to obtain anything else from Uploadcare).
For promptest processing, law enforcement requests for customer information should be sent by email to firstname.lastname@example.org.
If your agency must submit requests via mail, our address is as follows: Uploadcare, Inc 18401 Collins Ave, Ste. 100-241, Sunny Isles Beach, FL, 33160 United States of America. Please email email@example.com to advise you have submitted a request via mail or intend to serve in person. Requests received by post are subject to additional processing time. Acceptance of legal process by any of these means is for convenience and does not waive any objections, including lack of jurisdiction or proper service.