Free to explore. Pay as you grow.

Uploadcare is a complete file handling platform for your websites and mobile applications. Our platform manages everything from uploads and storage to processing and delivery and is tailor-made for handling high volumes of user-generated content such as images, videos, documents and more. Uploadcare is connected to multiple CDNs and optimized with the latest industry standards for peak performance.

We also provide extensive APIs and management tools, making it straightforward to integrate Uploadcare with both new and existing web and mobile apps.

Uploadcare is a part of PandaDoc, Zapier, Buffer and many other products, apps and websites that you may have used or visited before. Check out our customers’ stories.

Absolutely! We’ll price-match your current contracts with CDN and other vendors, and migrate you for free! Get in touch with our sales team to learn more.

It usually takes anywhere from 5 mins to a few days, depending on your use case. We offer ready-made libraries for all popular frameworks and follow the API-first approach. Plus, everyone on the Uploadcare customer support team is an engineer, so they can actually help you to build something cool!

Uploadcare works with multiple CDNs including Cloudfront, Akamai and Fastly. Get in touch if you want to migrate your current contract or use another CDN.

Yes, but only with a custom plan. Get in touch with our team to discuss the details.

Uploadcare supports any file types: images, videos or documents, up to 5TB each.

Uploadcare has built-in integrations with more than ten cloud storage services and social media platforms including Facebook and etc. Your users can choose files from anywhere to upload to your platform. And, if you work with sensitive content, you can set up your own apps so your users will feel safer when they provide access to their files.

Operations are various actions associated with your files and API usage. Actions like uploading a file, making requests, or requesting transformations on your images are considered operations. Different actions have different operation costs, If you’re curious about more information on how operations are calculated you can read this article.

In Uploadcare, “Traffic” refers to the data transferred both from Uploadcare CDN to your end-users and between Uploadcare CDN and Uploadcare’s servers.

Uploadcare offers image and video optimization tools, which are quite handy because they help you significantly reduce your traffic usage. By optimizing your files, you’re essentially reducing the file size without noticeably affecting the quality, meaning less data needs to be transferred, hence, less traffic used.

When it comes to Storage in Uploadcare, it’s all about the total size of the original files stored in your account. This includes every single image, video, document, or other type of file that you’ve uploaded to Uploadcare. Unlike in some other systems, only the original versions of your files count towards your storage — not any transformations or alterations you might have made.

It’s important to note that this metric is cumulative, meaning it adds up over time. The storage counter doesn’t reset at the start of a new billing cycle.

Yes, we offer a Free plan designed for small-scale projects. It is designed to allow users to explore and experience the features and capabilities of Uploadcare without any cost. However, it’s important to note that the Free plan may have certain limitations compared to our paid subscription plans. If you require additional information about the specific features and limitations of the Free plan, feel free to contact Uploadcare’s sales team.

The Free plan is designed for very small-scale projects—perfect for hobby use, prototyping, or testing an MVP. However, exceeding its usage limits will result in a temporary suspension until the start of the next month. To avoid any interruptions, we recommend upgrading to one of our paid plans—which offer more generous limits and ensure uninterrupted access to all features.

We charge for our services through a subscription model. There are two types of fees: Subscription Fees and Usage Fees. The Subscription Fee is paid upfront when you sign up and covers a certain amount of usage for the chosen monthly or annual period.

If you exceed the allowed usage limits in your subscription plan, we will charge Usage Fees at the end of each month.

For more detailed information on the terms and conditions, including the Order Form, taxes, and refund policies, please refer to the full terms of service provided by Uploadcare.

Uploadcare limits are soft, and if you go above them, overage fees will apply automatically. Please contact us to discuss a plan which aligns best with your needs.

Uploadcare currently accepts major credit and debit cards for payment. In addition, if you’re subscribed to the Enterprise plan, you also have the option to make payments via bank transfers.

Please note, alternatives like PayPal, Bitcoin, and similar methods are not currently supported. If you need further information or assistance with payment methods, feel free to get in touch with Uploadcare’s sales team.

Uploadcare values your ownership rights and privacy. All files and data you upload to Uploadcare remain your property. You maintain ownership of your files and data, and Uploadcare merely acts as a service provider to store and handle your files based on your instructions.

Yes, Uploadcare is SOC2 and HIPAA-compliant, ensuring that industry-standard security measures are in place to protect your files and data. As a trusted file management service, Uploadcare prioritizes the security and integrity of your information.

Uploadcare provides a 99.9% Service Level Agreement (SLA) on all paid plans, ensuring high availability and reliability of the services. Additionally, Uploadcare systems maintain over 99.99% monthly uptime figures for most regions.

For more specific details about Uploadcare’s security certifications, compliance standards, and the SLA, check out the Trust Center.

The cost is based on the number of resolution options and the duration of the video. Each resolution is billed separately.

• Each 10 seconds of video requires 20 operations.
• The duration is rounded up to the nearest 10 seconds.

For example, a 52-second video with three resolutions (360p, 720p, 1080p) requires: (6 × 20 operations) × 3 resolutions = 360 operations

There are three resolution options: 360p, 720p, and 1080p.

• The resolution is based on the smaller side of the video.
• Videos are never upscaled; if the original video is 900p, the highest resolution will remain 900p.
• If the original video is smaller than 720p or 1080p, those resolutions will not be created.

Video durations are rounded up to the nearest 10-second increment. For instance:

• A 52-second video is rounded up to 60 seconds.
• Billing is then calculated based on this rounded duration.

No, the resolution options depend on the original video’s quality:

• If the original video is smaller than a resolution option (e.g., 720p or 1080p), those resolutions are not generated. This ensures no unnecessary upscaling in processing.